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How It Works

From enquiry to pack-down

Six stages, and you're only actively involved in the first three. Here is exactly what happens and when.


  1. Step one

    Ideally 6–8 weeks before

    Send us your details

    Fill in the enquiry form with your date, venue, and roughly how many children you expect and their ages. Two minutes is enough — we'll come back with questions if we need them.

    • No deposit and no obligation at this stage
    • We reply within one business day
    • Peak season (June–September) books earliest
  2. Step two

    Within a few days

    Consultation & quote

    A short call or email exchange to understand your timeline and the ages involved. We then send a written quote with the recommended team size, hours, and any add-ons.

    • Ratios and staffing explained line by line
    • Optional venue walkthrough with your coordinator
    • Certificate of insurance for your venue on request
  3. Step three

    After you book

    Confirm & plan

    A signed service agreement and deposit hold your date. You then complete a profile for each child, and we build the activity plan around your event schedule.

    • Child profiles: allergies, medications, emergency contacts
    • Photography consent, opt-in and per child
    • Activity programming matched to your timeline
  4. Step four

    60–90 minutes before guests

    Event day setup

    Our team arrives early, sets up the lounge, reviews exits and first-aid placement with the venue, and is ready before the first family arrives.

    • Full setup: play zones, activity stations, quiet corner
    • Lead caregiver reviews every child profile before check-in
    • Wristbands prepared and matched to the roster
  5. Step five

    Throughout your event

    Check-in & care

    Parents check children in, meet the caregivers, and confirm who's authorized for pickup. Then they go and enjoy the event, dropping by whenever they like.

    • Structured activities, meals, and quiet time
    • Scheduled headcounts logged against the roster
    • Parents contacted immediately for anything more than a scrape
  6. Step six

    End of your booking

    Pickup & pack down

    Children are released only to the adults you authorized, verified against their wristband. We then strike the space completely and leave the room as we found it.

    • ID checked for anyone we don't recognise
    • Full cleanup — nothing left for your venue to handle
    • A short follow-up note on how the evening went

Logistics

What we need from your venue

Most venues in the region already work. If yours is unusual, tell us and we'll figure it out.


The space

A private, ideally lockable room with washroom access. Roughly 30 square feet per child — so about 300 square feet for ten children. Natural light is a bonus, not a requirement.

Access & power

Load-in access 60–90 minutes before guests arrive, and at least one power outlet. We bring everything else, including all activity equipment and furnishings.

Outdoor & tented

We work outdoor and tented sites regularly, with a mandatory weather contingency agreed in advance. Ontario evenings turn cold quickly — we plan for it.

Ready to start?

The first step is two minutes of your time. No deposit, no obligation.

Prefer email? info@there4you.ca